L’Oréal appoints Kaustav Ghosh to lead B2B portfolio
L’Oréal Taps Expert to Drive Omnichannel Growth in India
L’Oréal is bolstering its technological and commercial capabilities across the region with a significant leadership appointment in its India Technology Hub. The company has brought Kaustav Ghosh on board to lead the Commercial B2B portfolio, focusing on the group’s omnichannel business across the entire NASAPMENA region.
Ghosh joins L’Oréal bringing an extensive background of over fifteen years in high-level consulting. His expertise lies in enterprise performance management and technology-led transformation, spanning the complex landscapes of FMCG, manufacturing, and technology sectors.
Prior to this role, Ghosh held influential positions at some of the world’s premier consulting firms, including EY India, Deloitte, ABeam Consulting, and McKinsey & Company. This pedigree demonstrates a proven ability to drive complex organizational change and integrate strategic vision with operational execution.
In his new capacity within the India Technology Hub, Kaustav Ghosh will be instrumental in bridging the gap between business strategy, planning, and technology. His mandate is to drive innovation and efficiency within the commercial operations that power L’Oréal’s expansive presence.
This strategic move highlights the growing importance of the Hyderabad hub in managing the commercial and omnichannel operations for the wider region. The appointment signals L’Oréal’s commitment to leveraging deep expertise to accelerate its transformation agenda.
By placing a seasoned transformation leader in this role, L’Oréal is strengthening its capacity to manage complex B2B relationships and harness technology to deliver seamless omnichannel experiences across diverse markets.